Glossary: W

QuickBooks terms beginning with W.

Will Not Accept

File engineering

You meet this phrase when QuickBooks refuses something you are trying to save, whether a new customer, vendor, item, or a whole transaction. It usually means the company file has grown too large, or a name list has filled to the point where the program can no longer take new entries. The fix is not to retype anything; the file simply needs to be smaller. Condensing clears old transactions and unused names so QuickBooks accepts your work again. QuickBooks SuperCondense →

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Wipe Audit Trail

File engineering

To wipe the audit trail means stripping the built-in history log out of a QuickBooks company file. QuickBooks records every change to every transaction: who created, edited, voided, or deleted it, and when. Wiping that log leaves all your live transactions in place, but each shows only its current state. Old voided and deleted entries drop off their report as well. You would do it mainly to slim a swollen file, since QuickBooks itself offers no setting to clear the log. QuickBooks Audit Trail Removal →

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Won't Accept

File engineering

When QuickBooks won't accept something, it is refusing it at the door. The login screen rejects the admin password, the restore or open dialog rejects a backup or portable file, or activation rejects a license number. The message rarely explains why. The same refusal can come from a mistyped password, a file saved in a newer version of the program, or a backup that is damaged. Writing down the exact wording helps, because that wording usually points toward the real cause. QuickBooks File Optimization →

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Won't Open

Data damage and file repair

When a QuickBooks company file won't open, the program either freezes at the splash screen, flashes an error, or drops you back to the desktop with no explanation. Common triggers include a damaged .QBW file, a network hiccup, a failed update, or a corrupted data block inside the file itself. Note the exact error text if one appears, since that points to the cause. We evaluate damaged files free of charge and quote before any repair work begins, so there is nothing to lose by sending it in. QuickBooks Repair / Data Recovery →

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